Shipping Policy
Everything Kid Stylist sells ships from Sherman Oaks, CA to addresses in the United States. This page states the cost, the timing and what happens when something goes wrong in transit.
Rates
| Order total | Service | Cost |
|---|---|---|
| Under $69 | Standard US shipping | $8.25 |
| $69 and over | Standard US shipping | Free |
These two figures are the ones the cart applies. If the number here and the number at checkout ever differ, checkout is correct and we want to hear about it at [email protected].
Timing
- Order placedYou get a confirmation email immediately. If it does not arrive, check your spam folder before contacting us.
- Handling — 1 business dayWe pick and pack from the same shelf as the storefront. Orders placed at the weekend or on a public holiday begin handling on the next business day.
- In transit — 2-5 business daysStandard delivery across the contiguous United States. Alaska, Hawaii and US territories can take longer.
- DeliveredTracking is emailed when the parcel is collected by the carrier, and shows on Track Your Order.
Where we ship
United States addresses only, including PO boxes where the carrier accepts them. We do not ship internationally at present, and no checkout option offers it — if you need delivery outside the US, email [email protected] before ordering rather than after.
Delays, damage and missing parcels
- Wait one business day past the windowCarriers mark parcels delivered slightly early more often than they lose them. Check with anyone else at the address first.
- Email us with the order numberSend it to [email protected]. We open a trace with the carrier the same business day.
- Damaged on arrivalPhotograph the packaging and the item before discarding either. Damaged goods are replaced or refunded and you never pay return postage on our error.
- Wrong itemWe send the correct item and cover the return of the wrong one.
Addresses
We ship to the address entered at checkout exactly as entered. A parcel already collected by the carrier cannot be redirected by us; contact the carrier with the tracking number. If an order has not yet been handed over, email [email protected] and we will correct the label if we can.
At a glance
- Free shipping from
- $69
- Standard rate
- $8.25
- Handling
- 1 business day
- Transit
- 2-5 business days
- Ships to
- United States
- Questions
- [email protected]